How We Work

We believe interior design is the art of understanding behaviours to create a functional and visually stimulating space.  Below is the process of how we achieve this.



We start off by establishing your needs and goals.  From there, we discuss the overall scope of your project such as budget, timeline, and any questions you may have at that moment.  


Once the project contract is signed and deposit has been paid, you are officially entered into our client schedule.  At this stage we conduct research and create a visual concept for your project.  


On completion of the concept, we turn the vision into reality.

This process can vary in length depending on the project.  We collaborate with the client throughout the design process to create an end product that represents you and/or your business.




Frequently Asked Questions


Where do we begin?

To work with us please fill out the contact form on the CONTACT page of our website or email Please allow 3-5 business days for a response. 

What is in a Contract?

Each project has its own custom contract which details everything you need to know such as projected timeline, payments, what's included in the scope of work, and more.

What role does the client play?

Our clients play a significant role in the design process. We schedule regular progress meetings to ensure we create an end product that represents their vision. It is important for us to build a relationship with our clients to fully understand their needs and to deliver exceptional results.

Why Hire toi toi toi?

Each project is staffed with a carefully managed team who are with you throughout the entire process.

We are happy to share our trade discounts with our clients.  This discount can be anywhere from 10 - 40 percent. With efficient approvals this discount structure can work to offset the design fee.  

If your question is not answered above, please feel free to contact us by emailing